How to turn closed captioning off xfinity

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Hello @user_qu5ok0 we know that being able to manage your closed captions is crucial. We have identified an issue with some Samsung and LG customers having issues with being unable to turn off closed captions via the Xfinity Stream app. Our engineer partners are aware of this issue and working with our app developers to provide a solution on this.In recent weeks I've noticed that on some programs the audio will drift behind the captions the longer the program continues. So, at the beginning of the program they will be in sync, but by the end the captions will appear well ahead of the audio. The longer the program, the more out of sync they get by the end of the program.To turn off closed captions set in your Mac System Preferences, do the following: Choose the Apple menu (upper-left corner) and select System Preferences. Choose Accessibility and then choose Captions. Clear the Prefer closed captions and SDH check box. If the check box is already cleared, select the check box, and then clear it again.Step 4. Disable closed captioning. From the closed caption sub-menu, find the option labeled "CC Off," "Disable Closed Captioning" or any variation of these titles. Once you select this option, you can exit the menu, and closed …In today’s digital world, accessibility is a key factor in determining the success of any online platform. As more and more users consume content on various devices, it is crucial ...Using YouTube as an example, when you find a video you want to view with Spanish closed captions, your first step is to click the CC button located on the bottom right side of the screen. It is usually the left-most clickable icon in a series of icons found in this area of the viewable screen. After you click this button, the current subtitling ...To enable closed captions/subtitles on supported mobile devices: During playback, tap the Settings icon. Tap Auto, On, or Off under Subtitles & Captions. Tap the X to save your preferences and resume playback. Web. To enable closed captions/subtitles on Hulu.com: During playback, click the Settings icon.

Turn audio description on from the Accessibility Settings menu. Press the xfinity button on the remote control from any screen to bring up the X1 main menu.. The xfinity button is rectangular and is located above the up arrow key.; Use the xfinity button or the up/down arrow buttons to go to the Settings menu, pictured as a gear icon on the …Jan 8, 2024 · If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then ... Turn Closed Captioning On and Off on Your HD TV Adapter; Which TV Boxes Support Closed Captioning? Accessibility Features in the Netflix App on Xfinity X1; Xfinity Flex Accessibility Options; Set Accessibility Options with the Xfinity Stream Portal; Accessibility Options in Xfinity Stream App for Apple Devices; Accessibility Options in …There are several ways to reset a Comcast cable box. Sometimes, issues with a Comcast cable box, such as not processing a proper cable signal, can be resolved by turning the box of...3 years ago. Okay, so I hit the pause button and then the down arrow. Works with other on demand and streaming channels. Peacock still doesn't work by this method. I have tried hitting the center button on my xf1 remote and then using the left arrow. I have tried pause and using the left arrow.How to turn Disney Plus subtitles on or off on an Android. 1. While your video is playing, tap the screen. 2. An icon of a box with lines at the bottom will appear on the right. Tap it. 3. On the ...Reverse email is one way of figuring out what a person's name is by his email address. If someone has sent you a message through your Comcast email service, you can usually find ou...We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies.

CCJessie1. @edwardp. Thank you for posting your Peacock question here. While watching a program that has closed captions enabled, hit the OK button on your Xfinity remote to pause it. Then, scroll to the left text bubble icon and select/click None. Please allow 30 seconds for the subtitles to turn off.Select Closed Captioning Options and press OK to change these readability settings. Video Description: On/Off: Select this and press OK to turn Video Description on or off. With Video Description, you'll hear audio-narrated descriptions of key visual elements such as actions, facial expressions, costumes or scene changes on shows that have Video …Press the menu button on your cable box remote. A User Settings screen will display on your television. Step 3. Use the directional buttons on the remote to navigate to the …Dec 11, 2021 ... XfinityRay · Select Settings in the main menu, then Closed Captions. · Select the style of closed captions.Hello @user_qu5ok0 we know that being able to manage your closed captions is crucial. We have identified an issue with some Samsung and LG customers having issues with being unable to turn off closed captions via the Xfinity Stream app. Our engineer partners are aware of this issue and working with our app developers to provide a solution on this.We show you how to turn the closed captioning or subtitles feature on and off for the Fire TV, Roku, and other devices.00:00 Intro00:08 Turning closed captio...

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Closed Captioning is OFF for both the Fire stick device and in the separate Settings for Xfinity Stream. But despite this, as described above, CC defaults to ON for each newly opened Xfinity Stream channel/program.Step 3. Press the “CC” button once more while the “Closed Caption” box remains on the screen. The different closed caption options for that television appear on the screen. Advertisement.3 Messages. 2 months ago. Closed Caption delaying and not keeping up with what’s being said. Mostly on MeTV, but on many other channels. I’ve done everything that’s been suggested, restarted system many times. Made sure correct CC are turned on everywhere across cable and streams apps. Makes me so mad that I’m paying for cable, and ...Same problem I've been trying to figure out for a week on 2 Samsung tvs. Very frustrating. In the accessibility settings there is no option to turn off/on for closed captioning, only for audio description. Looks like they took the option out. If I use the Xfility TV box on another tv it gives an off/on option for closed captioning.May 19, 2012 ... How to turn off closed caption. How to turn off closed captioning for Comcast. 43K views · 11 years ago ...more ...Discovering content on X1 in Spanish language. Voice remote: Your Xfinity Voice Remote understands English and Spanish. Use voice command in the language of your choice to change channels, search for shows, get recommendations and more. The Voice Remote even responds to popular phrases and quotes to help you find the entertainment you love even ...

Of course, people are more inclined to share products they like than those they're unhappy with. Amazon’s latest feature in its mobile app, Amazon Spark, is a scrollable and shoppa...Peacock can be a little different when it comes to turning that feature off. I have listed some instructions below, try them and let us know if it works! While playing video on Peacock, press down on your remote control and move to the left until you get to the rectangular icon. Now, press OK when it turns yellow.Turn TV Box off and leave the TV on. Use the Xfinity remote control or TV box to press MENU. Use the down arrows to navigate to CLOSED Captioning. To enable subtitles, press the right arrow. DIRECTV: Press INFO on the remote control of your DIRECTV. Choose or CC from the screen. Select Subtitles.In today’s digital age, closed captioning has become an essential feature in television programming. It not only caters to individuals with hearing impairments but also enhances th...May 21, 2020 ... Scroll to the left to the text bubble icon, select None. Please allow 30 seconds for the subtitles to turn off/on. For additional information ...Comcast has revealed a plan to fix its customer service problems, including a credit to your account if a technician shows up late. By clicking "TRY IT", I agree to receive newslet...To turn on closed captions on your Cox Contour Receiver 2: While watching TV, press the Down arrow on your remote to view the closed captions shortcut. Press OK to turn captions on or off. To format closed caption on your Cox Contour Receiver 2: Make sure captions are turned ON before following the steps below. Press the Down arrow on your remote.Turn Captions On or Off Using the X1 Accessibility Settings Menu. To access Accessibility Settings : Press the B key on your Xfinity remote to reach Accessibility Settings. Press OK to toggle Closed Captioning On or Off. If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color and formatting).

Fire TV and Fire Tablet. Open Settings (gear icon) in the Amazon Fire system. Go to Accessibility, then select Closed Caption. Caption appearance settings for text, text background, and window background are available. Microsoft Xbox. Open Settings in the Xbox system. Go to Ease of Access, then select Captioning.

Have you tried backing out of all apps, go to settings, go to device care, manage storage, select the infinity app, clear cache. Then go back into the Xfinity app and start a program. CC is defaulted to on, so pause the program and at the bottom of the screen arrow over to cc, turn it off. The rest of the programs started without cc on.Comcast Corp (NASDAQ:CMCSA) CEO Brian Roberts is known for lining up a huge deal every five years.  The company's last si... Indices Commodities Currencies ...Use the arrow keys on your remote control to navigate through the subtitle settings options. Find the option that allows you to toggle the subtitles on or off. This option is typically labeled “Enable Subtitles” or “Display Subtitles”. To turn off the subtitles, select the “Disable” or “Off” option. This will disable the display ...Jan 22, 2023 · 1.4K Messages. @DannieRachel Thank you for letting us know you are experiencing issues with closed captioning. Have you tried to toggle the closed captioning off and on to see if that helps fix the issue? I no longer work for Comcast. 1 year ago. 0. Start Here. Closed caption is set to "On" but keep turning theselves off. They used to work fine. May 24, 2019 · Select Closed Captioning and press OK to enable it. Select Closed Captioning Options to edit text. Select Exit to close the menu. Like most CC systems, the Xfinity X1 allows you to control some closed captions by changing text size, the color, spacing and style. To do this select Custom in the Closed Captioning Style field. If you wish to receive the Closed Captioning style chosen by the programmer for easy reading, switch the style to Auto. To assist you the link: https://comca.st/3sqWK1V is very helpful. I am an Official Xfinity Employee.4 years ago. This is also happening to me on my TV. Closed Captioning is set to ON under device preferences but still turns off. I end up having to go to the bottom of the screen and selecting CC again to turn it on. Started a few weeks ago. Very annoying.

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Jan 28, 2024 ... Every time I turn on my TV closed captioning automatically starts up. My TV is set to off closed captioning. The only way to get rid of it ...Enable and Disable Live Captions From Action Center. On your keyboard, press the Windows key + A to open the Action Center. Select the Accessibility icon on the top right corner of the screen. When the next pane opens, you can toggle on and off the Live captions, just as in method 1.Follow the steps below to turn closed captions on or off: While streaming content, access the video player controls. Web and mobile: located on the black bar at the bottom the …Phone or tablet Computer TV device. To change subtitles, closed captions, or audio: Start watching something and then pause playback. Choose the Audio and Subtitles icon . Do one of the following: Subtitles: Under Subtitles, choose a language or Off. Closed captions: Under Subtitles, choose a caption language (e.g., English - CC) or Off.In today’s digital era, streaming platforms have become a popular choice for entertainment enthusiasts. Peacock TV, a leading streaming service, offers a wide range of captivating ...Open Microsoft Edge Browser. Click on the three dots (…) on the upper right corner of the edge browser. Select Settings. On the Settings window, click on Reset Settings on the left pane menu. Click on Restore settings to their default values. Review the changes it made and proceed in reset. Close the browser after the reset and re-launch ...Turn on your Insignia television. On the Insignia remote, press the Menu button. Using the left and right arrow buttons, find the Settings option. Press the Enter button or the down arrow button to select it. Use the up and down arrows to navigate the Settings. Find the Closed Caption menu and select it with the Enter button.Sep 27, 2022 ... Since we got a new box, the closed captioning will turn itself off when live tv/demand is paused for a few minutes or when we switch from live ...Closed captioning. Streaming Xfinity. Recent closed captioning was somehow turned on - just for Xfinity. Given the steps involved (going to the gear, accessibility, etc), it seems like it’s a system malfunction. We’ve tried multiple times to turn it off, but that option doesn’t appear. We’ve made a number of changes tIn today’s fast-paced digital world, accurate transcriptions are crucial for a variety of applications, from transcription services and voice assistants to video editing and closed...Hey there, user_3j6ncs, thanks for reaching out through Xfinity Forums regarding your Xfinity Stream app. We want to ensure that the Close Captions are not on if you do not need them. We want to ensure that the Close Captions are not on if you do not need them. ….

1.4K Messages. @DannieRachel Thank you for letting us know you are experiencing issues with closed captioning. Have you tried to toggle the closed captioning off and on to see if that helps fix the issue? I no longer work for Comcast. 1 year ago. 0. Start Here. Closed caption is set to "On" but keep turning theselves off. …Just press and hold the microphone button, and say to the device "Turn on closed captioning" or "turn off closed captioning". Activate/deactivate closed …Same problem I've been trying to figure out for a week on 2 Samsung tvs. Very frustrating. In the accessibility settings there is no option to turn off/on for closed captioning, only for audio description. Looks like they took the option out. If I use the Xfility TV box on another tv it gives an off/on option for closed captioning.In today’s fast-paced digital world, accurate transcriptions are crucial for a variety of applications, from transcription services and voice assistants to video editing and closed...Fast video to help turn on and off closed captioning on an X1 ComcastXfinity Cable boxStep 3. Use the directional buttons on the remote to navigate to the Closed Caption option in the menu. This will list whether closed captioning is currently enabled or disabled. Press the remote's directional buttons right or left in order to change the Closed Caption option.Next, most of the buttons on the Comcast remote don't work when I go to XUMO; it seems that that Comcast should fix this. Finally it seems that if Samsung can provide closed captioning, Comcast should be able to as well, and not just give a cop-out excuse. I don't imagine Comcast wants to admit that their employees aren't as smart as Samsung's.On the Xfinity remote (mine has a section with OK and 4 directional arrows, all silver colored) Press the silver down arrow. Press the silver left arrow until the cartoon ballon icon is highlighted. To turn on Closed Captioning (Subtitles) Select the column showing English None Subtitles. To turn off Closed Captioning (Subtitles)For the hearing impaired, learn how to turn closed captioning on and off on your TV and where you can find other TV and remote-related tutorials on your TV w...Nov 23, 2022 · In this video I show you how to turn Closed Captioning on and off on the Xfinity X1 TV Box. I show you how to get to the accessibility settings menu and turn... How to turn closed captioning off xfinity, Learn How to Turn off Closed Captioning on Comcast Xfinity. Follow our step-by-step guide to customize your viewing experience today., Go to On Demand and click on "HBO Max app is now on X1" Wait a while and when a movie or whatever shows up, click to the left of the screen. You will see a black vertical bar with settings at the bottom. Click on that and then on Closed Captions at the top of the screen. Now you'll get options for those captions: size, color, etc., Turn Captions On or Off Using the X1 Accessibility Settings Menu. To access Accessibility Settings: 1. Press the B key on your Xfinity remote to reach Accessibility Settings. 2. Press OK to toggle Closed Captioning On or Off. If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font …, The recent change to the Peacock app which introduced profiles, appears to have turned on closed captioning by default and I cannot turn this off. Please provide EXACT instructions to turn this of..., Turn CC on or off while watching a program · While watching a program, tap the Settings (small gear) icon in the lower right corner above the timestamps. · Select&nbs..., How to turn off Disney Plus subtitles on Xbox One. Step 1: Once your movie or show is going, use your controller to click the Down button. Step 2: A Dialogue icon should appear. When it does ..., To do so: Sign in to Netflix on your browser. Select a movie or show. At the bottom-right corner of the screen, hover your cursor over the captions icon. It looks like a little cartoon dialog box. Under Subtitles, select Off to turn closed captions off. To turn them on, select the language you would like., Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ..., rmswenson747. the answer is the default settings on the firestick. under firestick settings, accessability, there is a closed caption option to always enable closed caption if available on the streaming content. turn this off. i use xfinity streaming on a firestick. close caption is defaulted to on. i would like closed caption to be defaulted ..., Using your Comcast remote, click on the “Menu” button on the remote control. This will bring up the settings menu on the screen. Step 2: Navigate to the Closed Captioning settings. Using the arrows on your remote control, navigate to the “Closed Captioning” option. This option may also be called “CC” or “Subtitle.”. Step 3: Turn ..., Have you tried backing out of all apps, go to settings, go to device care, manage storage, select the infinity app, clear cache. Then go back into the Xfinity app and start a program. CC is defaulted to on, so pause the program and at the bottom of the screen arrow over to cc, turn it off. The rest of the programs started without cc on., Jul 24, 2021 · Next, most of the buttons on the Comcast remote don't work when I go to XUMO; it seems that that Comcast should fix this. Finally it seems that if Samsung can provide closed captioning, Comcast should be able to as well, and not just give a cop-out excuse. I don't imagine Comcast wants to admit that their employees aren't as smart as Samsung's. , Same problem I've been trying to figure out for a week on 2 Samsung tvs. Very frustrating. In the accessibility settings there is no option to turn off/on for closed captioning, only for audio description. Looks like they took the option out. If I use the Xfility TV box on another tv it gives an off/on option for closed captioning., Closed captioning. Streaming Xfinity. Recent closed captioning was somehow turned on - just for Xfinity. Given the steps involved (going to the gear, accessibility, etc), it seems like it’s a system malfunction. We’ve tried multiple times to turn it off, but that option doesn’t appear. We’ve made a number of changes t, Hey @user_u8dh6f, Thank you for contacting customer support through Xfinity Support. I hope you are doing well. I would be more than happy to offer my assistance. With the Xfinity Stream app, you would need to use the remote from your television to navigate to the settings and turn on/off closed captioning., Using YouTube as an example, when you find a video you want to view with Spanish closed captions, your first step is to click the CC button located on the bottom right side of the screen. It is usually the left-most clickable icon in a series of icons found in this area of the viewable screen. After you click this button, the current subtitling ..., Reverse email is one way of figuring out what a person's name is by his email address. If someone has sent you a message through your Comcast email service, you can usually find ou..., To enable closed captions/subtitles on supported mobile devices: During playback, tap the Settings icon. Tap Auto, On, or Off under Subtitles & Captions. Tap the X to save your preferences and resume playback. Web. To enable closed captions/subtitles on Hulu.com: During playback, click the Settings icon., Xfinity device . There are two ways to turn on closed captions: For VOD. While watching a video, toggle on the video player with the remote, so that the fast-forward/rewind timeline displays. ... Select Closed Captioning and press Select to turn captions on or off. To format closed captions on your Cox Contour Receiver 1: Press the MENU button ..., Apr 11, 2023 · Turn Captions On or Off Using the X1 Accessibility Settings Menu. To access Accessibility Settings: 1. Press the B key on your Xfinity remote to reach Accessibility Settings. 2. Press OK to toggle Closed Captioning On or Off. If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color and ... , Choose the Audio and Subtitles icon . Do one of the following: Subtitles: Under Subtitles, choose a language or Off. Closed captions: Under Subtitles, choose a caption language (e.g., English - CC) or Off. Audio: Under Audio, choose a language (to turn off narration, choose your preferred language). Press the back button to save your changes., Turn Closed Captioning On and Off on Your HD TV Adapter; Which TV Boxes Support Closed Captioning? Accessibility Features in the Netflix App on Xfinity X1; Xfinity Flex Accessibility Options; Set Accessibility Options with the Xfinity Stream Portal; Accessibility Options in Xfinity Stream App for Apple Devices; Accessibility Options in the ..., Press the Home button on your remote control and then head to Settings. Navigate to All Settings. Choose Support then Device Care. Select Manage Storage. Choose the Xfinity stream app then View Details. Here you can Clear Data and Clear Cache for the chosen app. I am an Official Xfinity Employee., 24.6K Messages. 4 years ago. @l_gregory2011 wrote: That is what I am saying. The closed caption on the gear setting is being automatically turned on. I have to turn it off for each show. See the next reply form Metro11. It did not happen until that last IOS app update. That is why I think it is a bug in the app., Feb 6, 2022 · Open the Xfinity Stream app and try one more time if it solve the issue. For your reference, this is another way to turn off the closed captioning. Start playing the video. Press the Menu button on your Fire TV remote or the Fire TV App. Select Subtitles. Select the On button under Subtitles. Select from the options on-screen to turn captions off. , Peacock can be a little different when it comes to turning that feature off. I have listed some instructions below, try them and let us know if it works! While playing video on Peacock, press down on your remote control and move to the left until you get to the rectangular icon. Now, press OK when it turns yellow., Press the menu button on your cable box remote. A User Settings screen will display on your television. Step 3. Use the directional buttons on the remote to navigate to the …, Open the Xfinity Stream app and try one more time if it solve the issue. For your reference, this is another way to turn off the closed captioning. Start playing the video. Press the Menu button on your Fire TV remote or the Fire TV App. Select Subtitles. Select the On button under Subtitles. Select from the options on-screen to turn captions off., Having to turn off the closed captioning every single time is not a huge annoyance, but it seems like a simple enough app bug that a competent company would be able to fix it within 2 months. Maybe they could also fix the problem that about once every 20 times we turn on the TV the Xfinity Stream app hangs forever, or sometimes for about 10 ..., rmswenson747. the answer is the default settings on the firestick. under firestick settings, accessability, there is a closed caption option to always enable closed caption if available on the streaming content. turn this off. i use xfinity streaming on a firestick. close caption is defaulted to on. i would like closed caption to be defaulted ..., To turn off closed captions set in your Mac System Preferences, do the following: Choose the Apple menu (upper-left corner) and select System Preferences. Choose Accessibility and then choose Captions. Clear the Prefer closed captions and SDH check box. If the check box is already cleared, select the check box, and then clear it again., Same problem I've been trying to figure out for a week on 2 Samsung tvs. Very frustrating. In the accessibility settings there is no option to turn off/on for closed captioning, only for audio description. Looks like they took the option out. If I use the Xfility TV box on another tv it gives an off/on option for closed captioning., We’re aware of an issue affecting some customers’ Xfinity Stream service, where Closed Captioning is defaulting to “on” when the app is launched. We’re working to resolve the issue and are planning to implement a permanent fix in the coming weeks. In the meantime, you can take the following steps to turn off Closed Captioning.